Cookie Policy

1. Introduction

This Cookie Policy explains how Schiofluav Solar ("we," "our," or "us") uses cookies and similar tracking technologies on our website schiofluav.com. This policy should be read in conjunction with our Privacy Policy.

By using our website, you consent to the use of cookies in accordance with this policy. If you do not agree to our use of cookies, you should set your browser settings accordingly or refrain from using our website.

2. What Are Cookies?

Cookies are small text files that are placed on your device (computer, smartphone, tablet) when you visit a website. Cookies are widely used by website owners to make their websites work more efficiently and to provide reporting information.

2.1 Types of Cookies

• Session Cookies: Temporary cookies that expire when you close your browser
• Persistent Cookies: Cookies that remain on your device for a set period or until deleted
• First-party Cookies: Set by the website you're visiting
• Third-party Cookies: Set by domains other than the one you're visiting

3. How We Use Cookies

We use cookies for several purposes to enhance your experience on our website:

3.1 Essential Cookies

These cookies are necessary for the website to function properly and cannot be switched off. They include:

• Security cookies: Protect against cross-site request forgery
• Session management: Keep you logged in during your visit
• Form data: Remember information you've entered in forms
• Cookie consent: Remember your cookie preferences

3.2 Performance and Analytics Cookies

These cookies help us understand how visitors interact with our website:

• Page views: Track which pages are visited most frequently
• User behavior: Understand how users navigate through our site
• Performance monitoring: Identify technical issues and loading times
• Content optimization: Determine which content is most engaging

3.3 Functionality Cookies

These cookies enhance the functionality of our website:

• Language preferences: Remember your language selection
• Location data: Provide location-specific content
• Customization: Remember your preferences and settings
• Chat widgets: Enable customer support features

3.4 Marketing and Advertising Cookies

These cookies are used to deliver relevant advertisements:

• Interest tracking: Build a profile of your interests
• Ad personalization: Show relevant solar energy content
• Campaign tracking: Measure the effectiveness of our marketing
• Retargeting: Show our ads on other websites you visit

4. Specific Cookies We Use

5. Third-Party Cookies

We work with third-party services that may set their own cookies:

5.1 Google Analytics

We use Google Analytics to understand website usage and improve our services. Google Analytics uses cookies to collect anonymous information about your visits.

• Purpose: Website analytics and reporting
• Data collected: Page views, session duration, bounce rate, demographics
• Privacy policy: Google Privacy Policy
• Opt-out: Google Analytics Opt-out

5.2 Social Media Platforms

We use social media plugins and tracking pixels from:

• Facebook: Social sharing and advertising
• LinkedIn: Professional networking and B2B marketing
• Twitter: Social sharing and engagement
• Instagram: Visual content sharing

5.3 Customer Support Tools

We may use customer support platforms that set cookies to:

• Provide live chat functionality
• Remember your support preferences
• Track support ticket interactions

6. Managing Your Cookie Preferences

6.1 Our Cookie Management Tool

You can manage your cookie preferences using our cookie banner and settings panel. You can:

• Accept all cookies
• Accept only necessary cookies
• Customize your preferences by category
• Change your preferences at any time

6.2 Browser Settings

You can also manage cookies through your browser settings:

• Chrome: Settings > Privacy and security > Cookies and other site data
• Firefox: Settings > Privacy & Security > Cookies and Site Data
• Safari: Preferences > Privacy > Cookies and website data
• Edge: Settings > Cookies and site permissions

6.3 Mobile Browsers

For mobile browsers, cookie settings are typically found in:

• Privacy or Security settings
• Site settings or permissions
• Advanced settings menu

7. Impact of Disabling Cookies

If you choose to disable cookies, some features of our website may not function properly:

7.1 Essential Cookies Disabled

• Contact forms may not work correctly
• Security features may be compromised
• Session information may be lost

7.2 Analytics Cookies Disabled

• We cannot improve website performance
• Content optimization is limited
• User experience insights are reduced

7.3 Marketing Cookies Disabled

• Advertisements may be less relevant
• Marketing campaign effectiveness cannot be measured
• Personalized content recommendations unavailable

8. Cookie Retention and Deletion

8.1 Automatic Deletion

Cookies are automatically deleted based on their expiration settings:

• Session cookies: Deleted when browser is closed
• Persistent cookies: Deleted after specified time period
• Analytics cookies: Typically expire after 26 months

8.2 Manual Deletion

You can manually delete cookies at any time through:

• Browser history and cookie management tools
• Third-party privacy tools
• Device reset or clearing browsing data

9. Children's Privacy

Our website is not directed at children under 16. We do not knowingly collect personal information from children through cookies. If you believe a child has provided information through our website, please contact us immediately.

10. International Data Transfers

Some of our third-party cookie providers may transfer data outside the UK. We ensure appropriate safeguards are in place through:

• Adequacy decisions
• Standard contractual clauses
• Certification schemes
• Binding corporate rules

11. Updates to This Policy

We may update this Cookie Policy to reflect:

• Changes in cookie usage
• New third-party services
• Legal or regulatory requirements
• Technology improvements

We will notify you of significant changes by updating the "Last Updated" date and posting the new policy on our website.

12. Your Rights

Under UK GDPR, you have rights regarding data collected through cookies:

• Right to be informed: This policy provides transparency
• Right of access: Request information about cookies used
• Right to rectification: Correct inaccurate data
• Right to erasure: Request deletion of cookie data
• Right to object: Object to processing for marketing purposes

13. Contact Information

If you have questions about our use of cookies or this policy:

14. Regulatory Information

This Cookie Policy complies with:

• UK General Data Protection Regulation (UK GDPR)
• Privacy and Electronic Communications Regulations (PECR)
• Data Protection Act 2018
• ICO guidance on cookies and similar technologies

For more information about your privacy rights, visit the Information Commissioner's Office (ICO) website.